info@chenhuitech.com
FAQ
Are you a manufacturer?
Yes. ChenHui technology is a professional manufacturer offering spare parts for wide-format printers and a reliable supplier of printheads.
What is the main product you produce?
We have more than 16 years experience in supplying printer spare parts. Major products include ink pumps, ink filters, ink dampers, ink capping, ink tube, ink tube connectors, cleaning sticks, printhead adapters, sub tanks, and etc.
Do you have spare parts for other printer?
Yes, ChenHui Technology have the complete range of printer spare parts, including ink filter, sub tank, ink damper, etc. You can contact us for catalog.
Does printheads 100% original and brand new?
Yes. All printheads are 100% original and brand new.
What’s the warranty for print heads?
ChenHui Technology can guarantee all our print heads are brand new and original, free replacement is available before use.
What’s the warranty of ink pump?
Each ink pump has undergone strict quality inspection before shipping out, free replacement is available before use.
What are the payment methods?
We accept the T/T, L/C, Western Union, Paypal, ensuring that your payment is safe, secure, and convenient.
When will the product be delivered?
We will arrange shipment within 2-3 workdays after full payment is received.
What is your shipment method?
We usually ship by DHL, FEDEX, UPS, TNT or EMS.
Do you provide services online 24 hours a day?
Yes. ChenHui Technology provides one-one heartwarming service and quick response within 2 hours for an exceptional customer experience.